Imprint

Information according to § 5 TMG (“Telemediengesetz,” German Telemedia Act)

Sandalenwerkstatt Freiburg
Thilo & Assies GbR
Talstrasse 9a
Germany

Represented by:
Andreas Thilo

Contact:
Phone: +49 761– 70 11 77
E-mail: info@sandalenwerkstatt.de

Responsible for the content according to Section 55(2) RStV (“Rundfunkstaatsvertrag,” German Interstate Broadcasting Agreement):
Andreas Thilo

Sandalenwerkstatt Freiburg
Thilo & Assies GbR
Talstrasse 9a
79102 Freiburg
Germany

Disclaimer:

Liability for contents

The contents of our pages were prepared with the utmost care. However, we cannot guarantee the accuracy, completeness and topicality of the content. As a service provider, we are responsible for our own content on these pages in accordance with the general legislation pursuant to Section 7 (1) TMG. Pursuant to Sections 8 to 10 TMG, however, we are not obligated as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Any obligations to delete information or block the use of information according to the general laws remain unaffected. Liability in this regard, however, is only possible from the time of knowledge of a concrete infringement. We will remove such content immediately upon becoming aware of any such infringements.

Liability for links

Our offer contains links to external websites of third parties, on the contents of which we have no influence. Therefore, we cannot assume any liability for these third-party contents. The respective provider or owner of the website is always responsible for the content of the linked pages. The linked pages were examined for possible legal violations at the time of linking. Unlawful contents were not evident at the time of linking. However, a continual examination of the contents of the linked pages is not reasonable without any specific indications of a violation of the law. We will remove such links immediately upon becoming aware of any such violations of the law.

Copyright

The content and works created by the site owners on this website are subject to German copyright law. Reproduction, editing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for personal, non-commercial use. To the extent that the content on this website was not created by the owner, the copyrights of third parties are respected. In particular, third-party content is marked as such. If you nevertheless become aware of a copyright infringement, please notify us accordingly. We will remove such contents immediately upon becoming aware of any such violations of the law.

Data privacy

The use of our website is generally possible without providing personal data. As far as on our website personal data (such as name, address or e-mail addresses) are collected, this is as far as possible on a voluntary basis. This data will not be shared with third parties without your express consent.
We have to point out that data transmission on the Internet (e.g. communication by e-mail) might be affected by security gaps. Seamless protection of data against access by third parties is not possible.
The use of contact data published within the framework of the imprint obligation by third parties for the purpose of sending unsolicited advertising and information materials is hereby expressly forbidden. The owners of the website expressly reserve the right to take legal action in the event that unsolicited advertising information is sent, e.g. in the form of spam mails.

1. Make a Print

IMPORTANT INFORMATION CONCERNING ONLINE ORDERS

Please note:

Shape: The sole and footbed are shaped according to your footprints and therefore may appear slightly different from the pictures in the online catalog. This is not a deficiency.

Color: The leather is dyed individually, and your monitor or display can show colors quite differently. The colors are therefore not binding, this is not a deficiency.

1. Make a Print

Involvement of the buyer: We need your footprints for our bespoke sandals and shoes. When we receive an online order, we will send you a footprint kit; how to use it is shown in a video you can watch online and in a small enclosed instruction. You must return the footprint kit to us before we can begin to work.

2. Adjusting

When you receive the finished sandals, you need to adjust the straps yourself. We show you how to do it in a video you can watch online and in a small enclosed tutorial.

This collaboration is required; it is not a shortcoming and does not justify a price reduction.

Right of withdrawal and exchange: All our sandals and shoes are custom made and we only make them to order. The purchase contract is concluded by the binding order, you can not return or exchange the sandals or shoes.

General Terms & Conditions: Please read our GTC before you make your binding order. We are obliged to provide you with these informations. When ordering online, you are required tick the respective box to confirm that you have read and understood our GTC .

Further questions: Please check our FAQ“ page first. If you can’t find the answer to your questions there, please feel free to contact us directly!

MAKING AN APPOINTMENT

Kundenberatung

Instead of just reaching for the shelf: First, just have look at it. Usually, in a shoe store, you would just pick a pair of sandals in your regular size off the shelf and try them on. With us it’s different. We have samples in our store workshop for you to look at, but no range of finished sandals or shoes for you to try on. But of course you can have a good look at our models, here on the Internet or in our store & workshop.

Advice in our workshop. Of course, you can just come to the workshop and get all advice you might need. However, if you want to order a pair of sandals or shoes, we recommend that you make an appointment so that we make sure we have enough time for you. The appointment can also be arranged outside our opening hours (Monday to Friday 3.00 to 6.00 p.m.). Please allow 20 to 30 minutes for normal needs.

Once you have made your decision, we ask you to stand on a so-called foot-impression-box with both feet one after the other. This is a kind of footprint kit that shows us just where you normally put weight on your feet. We also draw the foot outline for both feet.

In the course of this, we also discuss the special requirements you may have for your feet. While we don’t make orthopedic shoes or sandals, and don’t do video or computer analysis of your gait or foot form, we will use our experience and expertise to address special needs.

Anpassen vor Ort

Need some time: Handmade Sandals & Shoes Once we got your footprints, we can start to make your sandals or shoes. It’s handwork, and we do it on a first-come, first-served basis. We will give you an approximate appointment date for fitting or an estimated date for shipping, respectively. For some models – the ones you can not order online – we need you to visit us for a second appointment to fit the sandal or shoe.